活在當下

找到屬於自己的『一刻鐘』機會，也就是能讓自己發揮巨大影響力的那一刻。
(Fifteen minute Opportunity)

拉大格局，規劃生崖

不願從事冒險的人都只擔心短期，瞬間的結果，拉大格局規劃整個生崖。

想做真正成功的領導人

想做真正成功的領導人，就必須容許別的同事向你挑釁，與你爭辯，跟你作對，這也是領導人的責任。

說不的藝術

1. Thanks for thinking of me, but I am not available that day. Ask again sometime.
   
2. I see this is importnat.
   
3. I would if I could.
   
4. I have other priorties.
   
5. I'm already committed.
   
6. I'm not comfortable with that.
   
7. thanks for asking.
   
8. Perhaps next time.
   
9. I hope you find someone who can help you.
   
10. Thanks for asking , but it's not something that interests me.
    

有問才有收穫

1. What this means for you is ...
   對你而言這表示
   
2. This will benefit you by...
   這會使你受益
   
3. What can I give you that will enable you to het me a better deal?
   我要提供怎樣的條件. 我們的生意才能更讓人滿意呢？
   
4. Would it make a difference if I ...?
   如果我..結果會不會不一樣呢?

In order

1. In order to do a quality job , I will need until noon tomorrow to complete this.
   
2. You are vicious.-->I am offended by your remark.
   
3. You are not making a bit of sense.
   -->I don't understand.
   
4. I believe small talk makes big things happen.-->
   Small talk makes big things happen.
   
5. I see serious risks in that action . I think you don't know the culture here. I estimate that half the staff won't pass the test. The other half will be offended.
   Instead of doing across the broad testing, it will be less disruptive if we implement testing on an as-needed-basis.

no comment.

1. I could answer that , but I won't.
   
2. I wish I didn't have to go to this meeing alone.-->
   Please come to the meeting with me.
   
3. This printer is lousy.-->
   I need you to requisition a new printer for me.
   
4. I should never have agreed to this partnership. I hate working with you. I quit.-->
   I am frustrated by your resistance to my new ideas. I want you to hear me out and consider how my ideas could work before you start telling me why they won't.
   

short

1. count every word.
   
2. I have a dream.
   
3. There is only one possible outcome here. Our victory , not theirs.
   
4. Forgive you enemies , but remember their names.
   
5. I'll be back.
   

Absolute

1. don't come late-->I need you to be on time.
   
2. No reservation, no car.-->Reservations required.
   
3. You can't leave the car here.-->Please park over here.
   
4. Because you didn't care enough to call, I made the decision myself.
   -->When I didn't hear from you , I made a decision myself.
   
5. Why do you like to make me look stupid?
   --->I believe what you did made me look stupid.
   
6. You don't understand.
   -->I don't believe I made myself clear.
   

Labeling is bad.

1. I see it differently.
   我的看法不同
2. I am offended by your words.
   
3. I am not getting what I need to make this worth my time.
   這與我付出的時間不成正比
4. I don't feel heard.
   
5. I need better quality.

A PowerPhrase

A PowerPhrase is a short , specific , targeted expression that says what you mean and what you say,without being mean when you say it.